Sunday, December 13, 2009

The Laws of Men and Women in the Workplace: Part I


Some time ago, one of my male partners (back then, they were all male but one) asked me for some thoughts on working with female lawyers and how it may be different from working with other men.

Of course, I cannot speak for all women (or any men) or all situations. Just like men, we are more different than we are similar. But risking the sweeping generalization, I identified some loose commonalities and rules. I think they made sense to him. I know they have made sense to a few other women I have shared them with.

I would love to know from anyone who reads this whether they resonate with others, have application beyond law and beyond the male/female divide, and what else should be added.

Here are the first four observations, with more to follow later:

         1. Women tend to need more positive reinforcement and feedback than men. Women want to be thanked and praised, and silence is often taken as proof of failure, rather than proof that there is nothing worth commenting on. This doesn't require much. Just remember to say, "nice job," or "that was very helpful, thank you," and to pass along compliments from others, especially clients. The payback in loyalty and job enthusiasm can be huge. This is very closely related to point 5, to follow later.


          2. Women tend to be more quiet about their accomplishments than men, expecting that their successes will be "noticed." Women frequently will under- rather than overstate their role. This reticence causes two problems. First, it means that women's accomplishments are often overlooked. For example, when it comes to self-evaluations, there is a perception that everyone will blow his own horn and that self-reported achievements must be "taken with a grain of salt." Often, with women, the opposite is true and far from overstating, a woman is downplaying her role in a success. (This is all the more true if there are other women working on a matter who may hear what is said. The intra-woman social dynamic is complicated, and we are very hard on each other when the rules are broken.) Second, when a woman's achievements are not spontaneously "noticed," she is likely to fret about being unappreciated, which can be very destructive.


          3. This is related to 2 Women often will not ask for what they want, such as, to work on a particular case. If they do ask, they are likely to do it obliquely, hinting around without asking outright. It means you have to listen more carefully and be more proactive in offering opportunities. And like 2, there is lots of potential for hurt feelings if women feel they are "passed over" for something they wanted. (And yes, I do think women need to be taught to do these things (say what they want, comment on their own accomplishments, etc.), but only up to a point. It takes time to learn these skills; it requires someone to teach them; and even when a woman does develop these skills, she will rarely be as aggressive and clear as man. There has to be a meeting in a middle. Women have to adapt themselves to male-defined institutions, but men who want to work with women, have to adapt their institutions, too. Neither way of being is inherently superior.)


          3-1/2. There is a perverse corollary to 3, which is that women will often volunteer for thankless tasks if it seems like they need doing and otherwise will not be accomplished. Watch out to make sure young female associates are not agreeing to do too much non-billable stuff that is not going to be particularly valuable for them professionally, particularly house-keeping type stuff (such as, selecting and managing holiday cards to clients, serving on the art selection committee, etc.). If they are doing these things, make sure it is because of a genuine interest and do not allow any one person to do much of it. If it is important to the firm, make sure there are male associates doing similar tasks.

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